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Contact

Customer service

tomas.kosacik@gmail.com

We answer within two business days, in English or Czech. This is the address for every question: orders, delivery, refunds and privacy.

What we can help with

• You did not receive your files after paying
• A recording will not download or will not play
• You want a refund
• You want a copy of your data, or want it deleted
• You want an invoice reissued

Company details

Kosacik Publishing s.r.o.
Matiční 730/3
702 00 Ostrava
Czech Republic

Company ID (IČO): 14231069
VAT ID (DIČ): CZ14231069
Registered in the Commercial Register kept by the Regional Court in Ostrava.

Payments and invoices

Orders are processed by Lemon Squeezy, LLC, which acts as the merchant of record and issues your invoice. Billing questions can be sent to us or to them directly.